Never lose another 9pm enquiry
The first-timer who finally works up the courage to ask at 9pm won't wait until morning — they'll ask the next clinic. A concierge on your website answers in seconds, in wording you've approved, and books the consultation there and then.
See it working. The clinic below is fictional; the assistant is real.
View the live demoHow it works
We build your briefing together
A structured session covering your treatments, prices, tone, and the things that must never be said — including the advertising rules around prescription-only treatments.
You approve every word
The assistant can only say what you've signed off. It never improvises facts, never gives medical advice, and hands anything outside its briefing to your team.
It answers and books, day and night
Questions answered in seconds, nervous first-timers reassured, consultations booked into your diary — with every conversation logged so you can read exactly what was said.
Who's behind it
Chartwell Digital is run by Alex, based in Sevenoaks. He builds these assistants for aesthetics clinics in Kent and works with each clinic directly — setup is done with you, in person, not through a ticket system.